SDWT members must decide how they want to work together. Because a manager or boss does not lead, they must agree on the rules and deadlines for accomplishing their purpose. Some teams create a charter or set of rules that describe what is expected of each member. If a problem arises during the course of a project, the team members work together to provide a solution.
In order for an SDWT to succeed, the company or organization must provide a meaningful mission statement to the team, empower the team to do what it needs to do including making important decisions, support the team, establish and provide the boundaries, rules, and company policies, and train the members with the skills and knowledge needed to accomplish their purpose. But, in the end, the team is held accountable for the success or failure of a project.
Every funeral home should review how they work as a team. Do you have one person at the top that ‘barks” orders? Do you have a few people that do most of the work and everyone else stands around? Every person needs to be engaged and working towards the same goal, providing the ultimate funeral experience.
*Please remember if you have any team building ideas, please email them to info@frazerconsultants.com and we would like to post them on our website. |
